Lotusmiles membership is open to any individual aged 2 or over whom, regardless of nationality, has citizenship and a mailing address in any region where Lotusmiles applies and is not prohibited by the law of his/her home country. An eligible person can join Lotusmiles by access the Website www. Lotusmiles member. Once an online Application Form of a person has been accepted by Lotusmiles, he/she will become a Registered Member and receive a permanent membership number. Member should present this number whenever making reservation and checking- in for flights. The Member is responsible for providing the Lotusmiles Center with the Member’s correct mailing address for Lotusmiles communication. If a Member changes his/her mailing address, email address or telephone number, the Member are required to notify Lotusmiles in writing or via Lotusmiles’s website without any undue delay. The Lotusmiles will not be responsible or liable for any loss of printed materials sent to a member as a result of a member’s failure to notify personal information changes. When successfully enroll in Lotusmiles, Members have a right to choose a password for their accounts. A passwrod is a set of up to 8 characters and can be changed via the Lotusmiles website or Mobile Application. The code is used to ensure that only the member can access the account. Members must ensure that this number is not disclosed to any unauthorized parties.
Lotusmiles shall not be liable for the consequences of any disclosure of the password by Member (1. Lotusmiles Regulation)6. Membership status: A member will acquire Silver, Titanium, Gold or Platinum membership status depending on the number of qualifying miles credited to their membership account. After each qualifying period, members are granted a free card (Silver cards are valid indefinitely). If members lose the card or do not receive it due to changing address, the Lotusmiles center will provide a Frequent Flyer membership card with the fee equivalent to 2,0. After the card has expired, the card will no longer be valid. Earn frequent flyer miles with MileagePlus, the award winning frequent flyer program from United Airlines.Travelers are urged to join airline frequent flier programs with the promise of getting perks and. Are airline frequent flyer programs worth your. Member airline programmes. While each one world . Frequent flyer benefits. Members of oneworld airline frequent flyer programs with the equivalent of oneworld Emerald or Saphire tier status can use any lounge offered by any oneworld airline. Compare frequent flyer programs. Enjoy frequent flyer benefits. Upgrading your flight with points is subject to availability and may not be available on flights with partner airlines. Rewards from the frequent flyer. Member status is valid during qualifying periods for 1. Lotusmiles Regulation)8. In case membership cards are lost or damaged, the member must notify the Lotusmiles in writing, fax or email immediately. In the new qualifying period, Titanium, Gold and Platinum Members who do not meet the standard for maintaining membership tier, will become a member of a lower membership tier, corresponding to the number of miles accrued in the period. Qualifying period: Is counted as period from the current month plus previous 1. Lotusmiles may, with its absolute discretion, revoke membership in case of violations of Lotusmiles terms and conditions, when Members voluntarily withdrawal from Lotusmiles, the death of members, etc. Mile is basic unit of Lotusmiles. Each unit is equivalent to 1 mile. Miles are divided into two types: Bonus Miles and Qualifying Miles. Bonus miles are miles which members accumulate when using products and services Lotusmiles' partners or from Vietnam Airlines’ promotions. In addition, members also have the opportunities to accumulate bonus miles by buying bonus miles from Lotusmiles or receiving transferred miles from other members or some other situations as reported in advance. Qualifying miles are miles used to determine whether the membership tier is maintained or renewed in each qualifying period. Qualifying Miles are valid up to 1. Lotusmiles Regulation)1. Miles can not be inherited or combined with miles earned by another member (except the cases when member buys miles from Lotusmiles or transfers miles to other members written in Buy and Transfer Miles. Eligible flights are those of Vietnam Airlines or any other airlines in the Sky. Team with paid ticket of eligible booking classes for crediting miles and as specified in section“Earn Miles”. Members can earn qualifying miles when buying ticket and flying with Vietnam Airlines or any airlines of Sky. Team or any non- Sky. Team airlines that has FFP agreement with Vietnam Airlines. A member may have only one membership account, in which all accumulated miles and award redemptions are recorded. Once miles are credited to Lotusmiles account, they could not be cancelled for converting to the other account. If an eligible flight is not operated for any reason including, but not limited to, weather, mechanical irregularities, cancellations, or delays, and a member does not or can not board that flight, miles will not be credited to such member’s account. If a member is able to board another eligible flight, miles will be credited on the basis of the actual flight. If a Lotusmiles member is also a member of other frequent flyer program of Lotusmiles' partners, this member is only allowed to credit miles to one frequent flyer program account for each flight. Miles are not credited for tickets that are banned, expired, Lotusmiles award tickets, Lotusmiles partners award tickets or other ID/AD tickets. Miles are only credited based on the actual class purchased, not by class used by member, unless otherwise advised. In case members are willing to upgrade to higher booking class by purchasing the difference of fare calculation and seat is confirmed before the payment, miles will be credited according to upgrade booking class. In case members are upgraded free of charge, ID/AD upgrade- voucher, using Lotusmiles award, or through sales policy of Vietnam Airlines (sale promotion programs, Option. Town, etc.), miles will be credited according to original booking class. First Class or Business Class or Premium Economy passengers who are downgraded are entitled to compensation under the current regulations of Vietnam Airlines, and miles are credited based on actual flight class. Miles are not credited for excess baggage or extra seats booked by members on the same flight. Purchased tickets which have not been used will not be credited miles. Lotusmiles members will earn miles when buying tickets and booking within certain price ranges and booking classes. Each eligible booking class corresponds to a different number of miles earned. In case that member have to change to another flight involuntary and the flight is ineligible for crediting miles, miles will be credited based on information shown on the original ticket before being changed. Lotusmiles Regulation)3. Regular international and domestic flights, operated by Vietnam Airlines, except for charter flights. Flights operated by Sky. Team airlines and marketed by Vietnam Airlines. Some international flights and domestic flights marketed by Vietnam Airlines and operated by other non- Sky. Team airlines which Vietnam Airlines has codeshare or bilateral FFP agreement. Flights are operated and marketed by airlines of Sky. Team. 3. 4. Flights operated by Vietnam Airlines and marketed by Sky. Team airlines. 3. Flights are operated by a non - Sky. Team airline and marketed as a Sky. Team Airline, specified in the bilateral FFP agreement of the Lotusmiles Program between Vietnam Airlines and other airlines in the Sky. Team alliance. 3. Flights are operated and marketed by non- Sky. Team airlines which Vietnam Airlines has a bilateral FFP agreement. Flights are operated by Vietnam Airlines and marketed by a non- Sky. Team airline with which Vietnam Airlines has a bilateral FFP agreement. Flights are operated by Sky. Team airlines and marketed by non- Sky. Team airlines (as a subsidiary company or others) which indicated on and bilateral FFP agreement between Vietnam Airlines and a Sky. Team airlines. Earn miles in other cases: 3. Member can earn extra miles from mile promotion program of Vietnam Airlines and Lotusmiles’s partners which are informed in advance. Lotusmiles Award tickets are issued on basic of deducting valid accumulated miles from the member’s account. Lotusmiles Award include: Award ticket on Vietnam Airlines or airline partners. Upgrade award in which all itineraries in the air- ticket are on Vietnam Airlines (carrier code is VN). Excess baggage award on VN flights. Access to Business Lounge Award which is applied to one companion who departures on the same day with Platinum or Gold members. Other services supplied by Vietnam Airlines or partners. Any taxes or duties arising out of or in connection with the receipt of Lotusmiles award or benefits shall be responsibility of and borne by the beneficiary. Award ticket is a ticket issued for traveling with Vietnam Airlines or other partners on the basis of deducting valid accumulated miles in the member’s account. Gold and Platinum members can assign the Redemption Group up to 1. Once assigned, the names in the Redemption Group cannot be removed. However, members can replace one name per calendar year (from January 1 to December 3. Lotusmiles members can redeem miles for award tickets on Vietnam Airlines mobile application and website or redeem all Lotusmiles awards at Vietnam Airlines branch offices. To redeem for award at Vietnam Airlines branch offices, Members should make reservation, send online Award request or complete and sign an “Award Request Form”, then mail, fax or email it together with a copy of your Identity Card (ID)/Passport to Lotusmiles, the nearest Vietnam Airlines Booking Office, or Vietnam Airlines’ overseas branch offices. We need to receive your Award Request prior to the departure at least 0. Apply to Platinum and Gold Members) and 0. Apply to Titanium and Silver Members). Members also indicate at which Vietnam Airlines’ booking office to pick up the award and mandatorily write your valid email address in order to receive your Award Certificate or any information concerned. Members should book award flights online via Vietnam Airlines mobile application or website at least 6 hours prior to the departure time. Platinum and Gold members can book award flights for up to 6 people per transaction. The ticketing charge is 5. VND/domestic ticket and 7 USD/international ticket.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. Archives
December 2016
Categories |